At the risk of being deemed racist, I have to say that the great experiment is over. Or it should be. Over the last few years, many “feel good” corporations began hiring minorities in order to present a more “diverse” corporate philosophy. Unfortunately, hiring minorities from the inner city also means completely giving up on a “customer first” philosophy for most of these corporations.
I first noticed this with Starbucks (you might remember this post dealing with just this sort of experience) and now, it has gained momentum and found its way to CompUSA.